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Multi-Chem provides unparalleled service, technical expertise, and customized specialty chemicals for oilfield, downstream, and heavy industrial operations.

MULTI-CHEM DIFFERENCE

Service excellence matters

Operators face difficult demands, such as maximizing production, complying with regulations, controlling costs, and minimizing non-productive time. Service excellence matters will help you achieve success. Four pillars of operation—training and competency, account management standards, value creation, and the APX™ digital platform—set the stage for Halliburton to execute and consistently improve your programs.

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HYDROCARBON ENGINEERING / OCTOBER 2023

Q&A - How Multi-Chem defines service excellence

One of our leaders sat down with Hydrocarbon Engineering to define what service excellence means to the upstream, midstream, and downstream chemical markets. 

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Multi-Chem laboratory with chemist doing a bioaugmention test

Regional laboratories

Providing engineered chemical solutions to maximize oilfield production is the operating directive for Halliburton Multi-Chem laboratories worldwide. We collaborate with our customers to understand their challenges. We then apply our command of oilfield chemistry to resolve issues within our regional and global laboratories to deliver differentiated insights and recommendations.

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Multi-Chem builds off a rich legacy with unmatched service quality. We support customers in the global upstream, midstream, and downstream markets with specialty chemicals, customized solutions to maximize asset value. We execute with service excellence matters, a framework that delivers: 

Training and competency

Multi-Chem invests heavily in training and annual competency programs to deliver superior service. This allows us to deliver unparalleled service, technical expertise, and customized specialty chemicals for oilfield, downstream, and heavy industrial operations. 

Account management standards

To ensure we consistently deliver high-quality service, our account management standards drive alignment with your goals, communication, and collaboration. Documented processes drive consistent execution across all assets.

Value creation

For several decades, Multi-Chem has delivered tens of millions in savings through our value-creation process. Value means a return on your investment and optimizing operations. A value improvement project often has quantifiable dollar savings and/or operational and technical efficiency enhancements.  

APX™ digital platform

The APX digital platform delivers predictability and value creation. Connect financial, operational, analytical, and supply chain data with your assets to understand risks, and predict and prevent problems before they occur.

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Explore Halliburton specialty chemical solutions

Upstream Chemicals

Upstream Chemicals

Solutions that address traditional and unique oilfield challenges with chemistry and applications expertise.

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Midstream Chemicals

Midstream Chemicals

Prevent and correct midstream failures with Halliburton midstream chemistry, system modeling, maintenance, and optimization.

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Downstream Chemicals

Downstream Chemicals

Halliburton helps enhance downstream operations through water and process treatment programs that deliver specialized chemicals, analysis, and more.

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Contract manufacturing and wholesale

Contract manufacturing and wholesale

Halliburton provides chemical manufacturers and industrial customers with reaction manufacturing and blend tolling capabilities and multi-step reactions.

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